Pharmacy third-party recovery services for people enrolled in Medicaid managed care are administered by the person's managed care organization. Refer to the Pharmacy MCO Assistance Chart (PDF) for pharmacy call center phone numbers for each MCO.


  • 1-866-389-5594:
    • Monday-Friday, 8:30 a.m. to 5:30 p.m. (central time)

Call center staff will verify requests within three business days and provide pharmacy staff updates to allow for claim processing.