Mailing Address

Managed Care Compliance and Operations (MCCO) (H-320)

Texas Health and Human Services

4900 North Lamar Blvd., Austin, TX 78751

Email

hpm_complaints@hhsc.state.tx.us

Website

hhsportal.hhs.state.tx.us/heartwebextr/hhscOmd - HHS Ombudsman

hhs.texas.gov/services/health/medicaid-chip/medicaid-chip-members/submit-a-complaint