Reminder: Pharmacy Contact Information Must Be Current in PEMS

The Texas Health and Human Services Commission conducts all pharmacy enrollment operations through the Provider Enrollment and Management System (PEMS). PEMS is the single tool for enrollment, reenrollment, revalidation, and maintenance requests, including maintaining and updating provider enrollment record information.

Medicaid-enrolled pharmacy providers must verify your enrollment and contact information is correct, including:

• Telephone number
• Fax number
• Pharmacy type (retail, long-term care, or specialty)
• Hours of operation
• Email address
  • Your correct email address in PEMS means you will receive timely enrollment-related notifications from TMHP. If you have marked TMHP notifications as spam or have blocked TMHP notifications, you will no longer receive those notifications. 

Pharmacies can submit a maintenance request to TMHP to update any missing or inaccurate information. For more information, call the TMHP Contact Center at 800-925-9126. Additional resources related to PEMS are available, including:

• Preparing for PEMS Guide (PDF) 
• Verifying an Email in PEMS (PDF)