M-2. Contact Information
Vendor Drug Program Contacts
Mailing Address
Vendor Drug Program (MC-2250)
Texas Health and Human Services
701 W. 51st St., Austin, TX 78751
Visitor information and directions
Website
www.txvendordrug.com
The VDP website includes news, information, and resources needed for pharmacy participation in Texas Medicaid. All content is free, and no account is necessary to access services. We encourage all pharmacy staff to provide the proper education and instruction so your staff may take full advantage of these resources.
Ombudsman
The Office of the Ombudsman helps when a program's normal complaint process cannot or does not satisfactorily resolve the issue. You can submit your request online.
Bankruptcy Proceeding Correspondence
Mailing address
Attention: VDP Drug Rebates
Accounts Receivable Tracking System (BH-1470)
Texas Health and Human Services
P.O. Box 149055, Austin, Texas 78714
Overnight address
Attention: VDP Drug Rebates
Accounts Receivable Tracking System (BH-1470)
Texas Health and Human Services
701 W. 51st St., Austin, Texas 78751
Drug Certificate of Information Contact
Refer to the Texas Drug Code Index section for information about the COI process. Refer to the Formulary Management forms for the ECOI form and instructions.
vdp-formulary@hhsc.state.tx.us
Fax
512-491-1961
Manufacturer Payments
Manufacturers should include the invoice number as found on their invoice when issuing payment.
Mailing Address
Texas Health and Human Services
HHSC AR MC-1470
Attn: Medicaid Drug Rebates
P. O. Box 149055, Austin, TX 78714-9055
Overnight Mailing Address
Texas Health and Human Services
HHSC AR MC-1470
Attn: Medicaid Drug Rebates
4601 W. Guadalupe Street, Austin TX, 78751
Manufacturer Pricing
Rebate agreements require drug manufacturers to provide pricing data to the state on a quarterly basis.
Medicaid
Manufacturers send revised AMP listings (prior period AMP pricing adjustments from any subsequent quarter) to the HHSC PDL vendor (Magellan Medicaid Administration).
- Arianna Rhine
- rhinea@magellanhealth.com
- Courtney Creech
- crcreech@magellanhealth.com
CHIP
Manufacturers send the quarterly AMP and best price or the calculated Unit Rebate Amount reporting to the HHSC rebate administration vendor (Conduent).
Mailing Address
Texas Contract Manager
Conduent Pharmacy Rebate Operations
12365A Riata Trace Parkway, Austin, TX 78727
CSHCN Services Program
Manufacturers send the quarterly AMP and best price or the calculated Unit Rebate Amount reporting to the HHSC rebate administration vendor (Conduent).
Mailing Address
Texas Contract Manager
Conduent Pharmacy Rebate Operations
12365A Riata Trace Parkway, Austin, TX 78727
All Programs AMP
Manufacturers send quarterly pricing to HHSC only if the AMP pricing was not available at the time of submittal of the electronic Certificate of Information (eCOI) or within 10 days of HHSC’s request.
VDP Rebate Administrator Contacts
Dispute Resolution Contact
- PCRA_CLDandDisputes@Conduent.com
Quarterly Pricing Correspondence
Mailing address
Texas Contract Manager
Conduent Pharmacy Rebate Operations
12365A Riata Trace Parkway, Austin, TX 78727
Antoine.Nelson@conduent.com
PCRA-RateFiles@conduent.com
vdp-rebates@hhsc.state.tx.us
CHIP Rebate Program
Mailing address
Attn: Texas Contract Manager
RE: CHIP Rebate Program
Magellan Medicaid Administration
11311 Cornell Park Drive, Suite 102
Blue Ash, OH 45242
Telephone
(513) 774-8500
CSHCN Services Program Rebate Program
Mailing address
Office of Primary and Specialty Health
Children with Special Health Care Needs Services Program
P.O. Box 149347, MC 1938
Austin, TX 78714-9347
Overnight address
Office of Primary and Specialty Health
Children with Special Health Care Needs Services Program
1100 W. 49th Street, MC 1938
Austin, TX 78756
HTW Rebate Program
Mailing address
HTW Program
Vendor Drug Program, MC 2250
701 W. 51st St., Austin, Texas 78751
Telephone
512-776-7796
KHC Rebate Program
Mailing address
Office of Primary and Specialty Health
Kidney Health Care Program
P.O. Box 149347, MC 1938
Austin TX 78714-9347
Overnight address
Office of Primary and Specialty Health
Kidney Health Care Program
1100 W. 49th Street, MC 1938
Austin, TX 78756
Telephone
1-800-222-3986