Outreach and Education

HHSC encourages pharmacy providers to download the following materials, display them within the pharmacy, and reproduce them for internal education. Refer to the Pharmacy Education Downloadable Materials section of the Pharmacy Provider Procedure Manual for more information about these documents.

TitleRevision
Dispensing 72-hour Emergency Prescriptions Instructions (PDF)July 2019
Find the Formulary on Epocrates (PDF)July 2022
Managed Care Complaint Process (PDF)May 2023
Medicaid Formulary Information (PDF)July 2022
Mosquito Repellent Benefit Information (PDF) for pharmaciesMay 2022
Mosquito Repellent Benefit Information (PDF) for clients (English)June 2022
Mosquito Repellent Benefit Information (PDF) for clients (Spanish)June 2022
Pharmacy Claim Submission For Commercial Insurance (PDF)Sept. 2023
Pharmacy Claim Submission For Medicare Part B (PDF)Sept. 2023
Pharmacy Claim Submission For Medicare Part D (PDF) (double-sided)Sept. 2023
Provider Enrollment and Management System (PDF)May 2022
Real-time Eligibility Verification Information (PDF)July 2019