Email Notification Service

The HHSC email notification service sends announcements to subscribers about VDP news and information. To receive messages, you must provide the following information:

  • email address
  • delivery preference (immediate, daily, or weekly updates)
  • password (optional)

Subscribers then select the topics of subscriptions they want to receive. After subscribing, the service sends a validation email to your email account. You may change your subscription profile or unsubscribe from any mailing list anytime.

Facsimile Broadcast Service

HHSC faxes notices announcing news and events to enrolled pharmacy providers. The HHSC pharmacy claims vendor faxes during overnight hours and sends an email with the same notice to the following groups:

  • Pharmacy chain corporate offices
  • Software companies
  • Switch vendors
  • Third-Party claims reconciliation companies (when specified)

Pharmacies not receiving notices should ensure their contact information is correct. Refer to Maintaining Enrollment section to update your address, phone, or fax number.