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Facsimile Broadcast Service

HHSC faxes notices announcing news and events to enrolled pharmacy providers. The HHSC pharmacy claims vendor faxes during overnight hours and sends an email with the same notice to the following groups:

  • Pharmacy chain corporate offices
  • Software companies
  • Switch vendors
  • Third-Party claims reconciliation companies (when specified)

Pharmacies not receiving notices should ensure their contact information is correct. Refer to Maintaining Enrollment section to update your address, phone, or fax number.