Index

HHSC pays enrolled pharmacies for dispensed outpatient pharmaceuticals for people enrolled in:

  • Traditional Medicaid
  • Children with Special Health Care Needs (CSHCN) Services Program
  • Healthy Texas Women (HTW) program
  • Kidney Health Care (KHC) Program

Claims for clients enrolled in Medicaid managed care or the Children’s Health Insurance Program (CHIP) are billed through the managed care organization (MCO) and its contracted pharmacy benefits manager. Questions regarding remittance of these claims should be addressed to the MCO. Pharmacy providers should contact the client's specific MCO for details.

Payment Cycle

All payable Medicaid, CSHCN, HTW, and KHC claims are paid weekly. The payment cycle begins at 12:00:00 a.m. on Friday and ends at 11:59:59 p.m. the following Thursday. Payments are generally issued to financial institutions on Monday night and are posted to each pharmacy's account according to its financial institution's schedule (usually within 72 hours).

Refer to the Payment Delays for the schedule of federal holidays impacting payment.

Payments for claims from all programs will appear on the same payment warrant, direct deposit, and remittance advice.

Payment Delays

There will be a one-day delay in payments because of the following federal holidays occurring on Monday:

  • Martin Luther King, Jr. Day (third Monday of Jan.)
  • Presidents Day (third Monday of Feb.)
  • Memorial Day (last Monday of May)
  • Labor Day (first Monday of Sept.)
  • Columbus Day (second Monday of Oct.)

There will also be a one-day delay in payment when the following holidays occur on Monday:

  • New Year’s Day (Jan. 1)
  • Independence Day (July 4)
  • Veterans Day (Nov. 11)
  • Christmas Day (Dec. 25)
  • Day After Christmas (Dec. 26)

HHSC will announce any other unscheduled delay.

Payment Files

Pharmacy providers receive the following files each week:

  • Standard ASC X12N 835 Health Care Payment/Advice
  • VDP payment register in portable document format (PDF)

The files identify paid or reversed claims. Pharmacy providers should examine each document and maintain documents for future reference. Payment files are not mailed, and pharmacy providers must obtain the files from the HHSC Payment File Portal.

Payment File Portal

The Pharmacy Payment File Portal (PFP) (--) is a browser-based portal pharmacy providers use to obtain pharmacy remittance advice files. All Medicaid-enrolled pharmacy providers are eligible to create a free account. The PFP is accessible only through the Microsoft® Internet Explorer® browser.

Refer to the Pharmacy Operations Forms section for the Pharmacy Electronic Remittance Advice Agreement (HHSC Form 1316) and submission instructions. Third-party entities accessing payment information on behalf of pharmacy providers must also complete the form. Changes, terminations and addition of providers for third party entities must be reported by submitting an updated form.

Refer to the Pharmacy Payment section for PFP Correspondence.

State Comptroller

Pharmacies may view their payment information through an account with the Texas Comptroller of Public Accounts. Refer to the State Payee Payment Resources page of the Comptroller's website to learn more.

Provider Payment Algorithms

The HHSC pharmacy claims system considers the fields identified in this section during the claim adjudication process.

Basis of Cost Determination

The value submitted in the "Basis of Cost Determination" field (423-DN) indicates the methodology the price submitted in the "Ingredient Cost Submitted" field (409-D9) was calculated. The system accepts the values below. Other submitted values will reject with NCPDP error code “DN” (“M/I Basis of Cost Determination”).

Value Definition Note

00

Default

Will default to Direct.

01

AWP (Average Wholesale Price)

 

03

Direct

 

08

340B / Disproportionate Share Pricing / Public Health Service

For Public Health Service pharmacies only. Refer to the 340B Resources for more information.

09 Other For claims with drugs purchased from a central purchasing entity or a warehouse.

Gross Amount Due

The "Gross Amount Due" (GAD) field (430-DU) reflects the pharmacy's usual and customary price less discount or special price.

Claims submitted with a GAD value greater than or equal to $10,000 will reject with NCPDP code “DU” (“M/I Gross Amount Due”), and the dispensing pharmacy must contact VDP for an override. Refer to the Pharmacy Claim Processing section to contact the Pharmacy Benefits Access Help Desk.

If the submitted Usual and Customary or Gross Amount Due values are less than the allowed charge for the claim, HHSC will pay the lesser of the two (minus any copay).

Submission Clarification Code

Pharmacies eligible to participate in the 340B Drug Pricing Program must identify all outpatient pharmacy claims filled with 340B stock for 340B-eligible clients by submitting the value of "20 " (340B / Disproportionate Share Pricing/Public Health Service) in the "Submission Clarification Code" field (420-DK). Refer to the 340B Resources for billing requirements of eligible pharmacies.

Usual and Customary

The "Usual and Customary" (UAC) field (426-DQ) captures the amount requested for reimbursement. The usual and customary price is the price most frequently charged to the general public for the same drug.

  • Refer to TAC Section 355.8544 (Subchapter J: Usual and Customary Prices).
  • Any person whose prescription is not paid for by a third-party payor, such as a health insurer, governmental entity, or Texas Medicaid, is a member of the general public.
  • Pharmacies cannot exclude discount prices given to customers from its determination of the most frequently charged price for the same drug when reporting the UAC price to Texas Medicaid on a claim transaction. If a discount price is advertised for a drug then the discount price must be reported to Texas Medicaid as the UAC price for the same drug, unless the most frequently charged price is lower.
  • “Opt-in” requirements to obtain discount prices (such as requiring the customer to possess or present a special identification card or to make a request for a discount) do not exclude a person from the general public for purposes of determining the UAC price to report to Texas Medicaid.

Claims submitted with an UAC value greater than or equal to $10,000 will reject with NCPDP code “DQ” (“M/I Usual and Customary Charge”), and the dispensing pharmacy must contact VDP for an override. Refer to the Pharmacy Claim Processing section to contact the Pharmacy Benefits Access Help Desk.

If the submitted Usual and Customary or Gross Amount Due values are less than the allowed charge for the claim, HHSC will pay the lesser of the two (minus any copay).

Refer to the Enrollment section for information on reporting the UAC price for pharmacy discount membership programs and third-party discount plans.

Most Frequent Price Determination

HHSC requires pharmacies to determine the price the pharmacy most frequently charges for the same drug, which means the pharmacy is required to consider past-pricing data in actual transactions with uninsured customers to determine the most frequent (or mode) price for the same drug. The median price is used if a most frequent price cannot be determined.

A given drug is the same drug whether it is dispensed in a single unit or in multiple units, and HHSC requires a pharmacy to consider all transactions for the same drug as the Medicaid claim when determining the most frequent price, regardless of the quantity dispensed. To determine the most frequent price for the same drug across transactions with multiple different dispensed quantities, a pharmacy should:

  1. Calculate the unit price for each uninsured transaction for the same drug
  2. Determine the most frequent unit price for the same drug in its uninsured transactions.
  3. Multiply the most frequent unit price for the drug by the quantity of the same drug being dispensed in the Medicaid claim.

The result will be the UAC price, (unless an advertised discount price for the same drug would be lower).

TAC Section 355.8544 is silent regarding the time period of actual transactions in past-pricing data before the Medicaid claim a pharmacy should consider when determining the most frequent price. Accordingly, a reasonable time period should be used. To be reasonable, the period must be of sufficient duration to be likely to capture multiple uninsured transactions for each drug in the portfolio of drugs dispensed by the pharmacy during the period. HHSC presumes a period between thirty (30) to ninety (90) days would be reasonable. A period only considering uninsured transactions on the same day as the Medicaid claim would not be reasonable, because it would render the frequency determination meaningless. To be reasonable, the period a chain pharmacy uses to calculate the most frequent price at a single pharmacy location in Texas would likely need to be longer than if the chain considered past pricing data across multiple Texas pharmacy locations within the chain.

Provider Payment Calculation

HHSC returns the following fields on the paid claim response. Refer to the Claims Billing (B1) Transaction for instructions and payer sheets.

Field Name Field Number

Patient Pay Amount

505-F5

Ingredient Cost Paid

506-F6

Dispensing Fee Paid

507-F7

Incentive Amount Paid

521-FL

Professional Service Fee Paid

562-J1

Other Payer Amount Recognized

566-J5

Total Amount Paid

509-F9

Basis of Reimbursement Determination

522-FM

Refunds

Pharmacy providers with incorrectly billed claims resulting in the pharmacy owing HHSC a refund should adjust the claim within 90 days of the original service date. You should first attempt to reverse the claim. Pharmacies have 720 days from the date of service to reverse the claim online.

If you are unable to reverse the claim, contact the Pharmacy Benefits Access Help Desk. The help desk can reverse claims through the current triennium, or the current fiscal year plus two previous fiscal years.

HHSC cannot electronically adjust claims dated outside the current triennium, and pharmacies must refund HHSC by check or money order. HHSC requires a pharmacy to submit a cover letter and claim-level information about the refund. The pharmacy must include its six-digit Vendor Drug contract ID number and 10-digit NPI on the documentation and the check or money order to expedite the refund.

Refer to the Pharmacy Refunds section of the Contact Information chapter for instruction on how to submit refunds to HHSC.