Pharmacy Education Information and Opportunities

January 1, 2023

Pharmacy providers enrolled with the Texas Health and Human Services Commission (HHSC) are in a unique position to help individuals with their pharmacy benefits. It’s important for a pharmacy to know what pharmacy items Medicaid pays for, which products require prior authorization, and who to contact with questions about claim processing. More information is available about the following topics:

Pharmacy Education Resources

Texas Health Steps provides resources for primary care providers and other health professionals, including a pharmacy continuing education course available for credit and three quick courses:

Refer to the education section in the Pharmacy Provider Procedure Manual for links to more education resources, including downloadable materials and the TMHP Learning Management System.

You Can Report Drug Shortages to HHSC

The drug shortage notification process is available for pharmacy providers and other stakeholders to notify HHSC about potential drug shortages impacting prescribing choice and pharmacy claim processing. This process ensures notification of alternatives to the shorted drug, timeline of the shortage, and the drug’s availability for use. The Drug Shortage Notification (HHS Form 1315) allows reporting of significant drug shortages affecting multiple pharmacies and distributors and will have continuing adverse impact on people enrolled in Medicaid if not resolved in a timely manner. Referrals should recommend an alternative with supply chain in mind so extra demand will not cause another shortage.

You may also subscribe to updates from the U.S. Food and Drug Administration on public health and regulatory topics, including drug recalls, market withdrawals, and safety alerts.