MCO Complaint Contact
Refer to the Managed Care Complaints section to learn about the complaint process.
Mailing Address
Managed Care Compliance and Operations (MCCO) (H-320)
Texas Health and Human Services
4900 North Lamar Blvd., Austin, TX 78751
hpm_complaints@hhsc.state.tx.us
Website
HHSC
hhs.texas.gov/services/health/medicaid-chip/medicaid-chip-members/submit-a-complaint
Texas HHS Ombudsman